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Posted on 
8th December 2022

The Acacia Group Launches Pure-Play Atlassian Investment Strategy with the Acquisition of Isos Technology

Isos and the Atlassian practice of MajorKey Technologies join forces to create a new Platinum-level Partner powerhouse in the Atlassian ecosystem

WASHINGTON, Dec. 8, 2022 - The Acacia Group today announced the launch of a pure-play Atlassian investment strategy with the acquisition of Isos Technology, an award-winning Atlassian Platinum and Enterprise Solution Partner with customers across the public and private sectors. Isos forms the cornerstone of Acacia’s strategy to build the leading partner in the Atlassian ecosystem, enabling enterprise customers to accelerate their digital transformation initiatives.

Isos, founded in 2005 and based in Tempe, Arizona, is a professional and managed services business enabling customers to design, implement and scale their Atlassian environment, driving stronger performance for growing organizations. Led by CEO Thad West, who founded the company in 2005 with Chief Information Officer Sonny Coccera, Isos has a team of over 90 Atlassian-accredited specialists. Isos is a highly valued partner in the Atlassian ecosystem, having been named Partner of the Year in the Enterprise category in 2019 and in the ITSM category in 2020.

Central to Acacia’s growth strategy for Isos is its combination with the Atlassian practice of MajorKey Technologies, a company at the forefront of Acacia’s commercial digital transformation portfolio. MajorKey’s team of Atlassian specialists brings a highly complementary skill set to Isos, with deep experience in consulting, cloud migration and ITSM services for their customers. Like Isos, MajorKey’s team is a Platinum and Enterprise Solution Partner to Atlassian and was named Partner of the Year: ITSM Solutions in 2021.

“The visionaries at Atlassian have created products and tools that are mission-critical to the digital transformation of businesses worldwide,” said Craig Dawson, co-founder and partner at Acacia. “By combining the outstanding Atlassian teams from Isos and MajorKey, we are creating a new powerhouse to deliver on the full potential of Atlassian tools for a new generation of customers while also building deeper, more effective relationships with current customers to drive more value from their Atlassian investment. We have been highly impressed by the quality and reputation of the people at Isos and are delighted that our valued colleagues from MajorKey’s Atlassian team will be part of another compelling growth story within the Acacia portfolio.”

“I’m thrilled to team up with Acacia and MajorKey to expand our service portfolio and strengthen our position in an already impressive Atlassian partner community,” said West, CEO of Isos. “The complementary skill sets and talent that Isos and MajorKey bring to the table will create an even more impactful experience for our customers, who are — and always have been — our No. 1 priority. I’m also excited by the opportunities this creates for people from Isos and MajorKey as part of a dynamic and growing business with a culture centered on collaboration and innovation. We’re looking forward to a very bright future together.”

The newly combined business under Isos forms one of the largest in the Atlassian partner ecosystem. Together, they have over 120 employees supporting hundreds of customers across the United States. As with all its portfolio companies, Acacia will work closely with the Isos management team to invest in its organic growth strategy and plan to make further acquisitions from the Atlassian partner community.

“Isos and MajorKey have been trusted Atlassian partners for many years,” said Cameron Deatsch, chief revenue officer of Atlassian. “It’s great to see these highly skilled teams joining forces with the backing of Acacia. This move aligns with Atlassian’s enthusiasm for enterprise partners capable of tackling more complex programs on a larger scale alongside a willingness to invest in advancing the Atlassian mission. We’re looking forward to the positive impact the strengthened Isos team will have on unleashing the power of teamwork for customers across the U.S.”

Acacia’s investment strategy with Isos is grounded in the market traction Atlassian continues to build by providing an end-to-end solutions suite that enables scalable, cost-effective digital transformation. This is fueled by the growing need to bring software development and business operations closer together, increasing nontechnical engagement with agile tools and practices. The simplicity of Atlassian products makes this challenge much easier to meet.

Alantra acted as exclusive financial adviser to Isos on this transaction. Don Holbrook from Citizens M&A Advisory advised Acacia, and Triago acted as exclusive placement agent for Acacia.

About The Acacia Group

The Acacia Group is a specialist investment firm building stronger businesses by harnessing the power of digital transformation. We work closely with management teams as engaged and supportive partners, fostering resilient cultures of collaboration and innovation to make our portfolio companies more valuable to their clients, employees and co-investors. By empowering skillful leaders, nurturing exceptional talent, investing in innovation and building distinctive brands, we create the qualities businesses need to achieve lasting success. For more information, visit The Acacia Group or follow us on LinkedIn.

About Isos Technology

Isos Technology accelerates the innovation curve for companies that are changing the world. As a premier Atlassian Platinum and Enterprise Solution Partner with ITSM, Cloud and Agile at Scale specializations, we make organizations’ Atlassian tools work more efficiently and effectively, with the least amount of disruption, so that our customers can focus on their business priorities. Since 2005, our Atlassian-certified team has tackled some of the toughest problems companies face across ITSM, Agile, DevOps, and Cloud and has helped hundreds of organizations in both private and public sectors get the most value out of their technology investment. Headquartered in Tempe, Arizona, and with offices across the U.S., Isos Technology has been recognized as an Atlassian Partner of the Year in both the ITSM and the Enterprise categories, an Inc. 5000 Fastest-Growing Private Company, and a CIOReview Most Promising Agile Consulting Company. For more information, visit

Media Contact: Kristina Messner, 703-716-3181,